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Facility Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Reporting into the Site Manager and based from Diegem, Belgium, we are looking for a Facility Manager

Role Description:

Technical Skills:
  • To manage site services such as; Security, Service Desk, Post, Reception, Vending, Stationary, Office Services, Waste, Pest Control, building management, projects and out-of-scope in co-ordination with the Site Manager and Project Manager.
  • Support with the co-ordination and testing of Business Continuity Planning for the site.
  • Ensure the delivery of site services (as per above) are current and in line with SLA/KPIs at the site
  • Responsible for ensuring that all equipment is maintained and operated in a safe manner.
  • To provide accurate and timely reports to the Site Manager on performance of suppliers supporting the site
  • All Health & Safety and Environmental requirements that are defined in work instructions are communicated in training
  • Follow required emergency prevention and operational controls
  • Report all accidents, occupational illnesses and emergencies
  • Manage suppliers and resolve service issues as they arise.
  • Seek opportunities to improve services and cost-effective ways of working.
  • Good understanding of contracts and negotiations.
  • Competence in oral and written skills.
  • Ability to work to pressured deadlines.
Financial skills:
  • To be financially aware and understand cost controls within your area of responsibility.
  • Work with finance team to control invoicing and reconciliations.
  • Responsible for coordinating elements of a site business plan
  • Responsibility for budgets at site level
People skills:
  • Manage, recruit and develop a team of personnel to carry out services at site level to an agreed SLA standard.
  • Manage a team to deliver their objectives.
  • Motivated team player with a mature approach and high customer service focus
  • Practical hands on approach.
Customer Relationship Management:
  • Ensure customer satisfaction is established and maintained by providing a 'quality' and pro-active service.
  • Support and communicate with clients, customer base with your area of responsibility and the Site Manager
  • Maintain performance standards to ensure Customer expectations are met
  • Build an excellent Supplier relationship.
  • Primary interface for key businesses at the site.
Skills/ Qualifications:
  • Experience in a supervisory role or related service environment.
  • Demonstrate experience in dealing with facility management, customer service and exhibit key skills within this area.
  • Willing to travel between several sites
  • Sound problem solving ability
  • Sound understanding of HSE requirements i.e. IOSH
  • Competent in oral and written skills, as well in Dutch, French and English
  • Experience in contract management and measurement
  • PC literate i.e. Microsoft systems.
  • Motivated.
  • Strong time management skills essential.
Raphael Pèrez

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