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Operations Lead

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Operations Leader for one of our customers in the finance sector. Based in Belgium, this role is responsible for all operational delivery to 2 headquarter buildings and +500 branch locations covering Belgium.

The role will direct and oversee the facility services for our client’s sites and manage performance metrics in accordance with account KPI’s (Key Performance indicators). This role provides operational leadership for all aspects of the Integrated Facilities Management (IFM) service line of business within the account, by achieving goals and objectives centered on operational excellence, account business growth, meeting financial performance, and deployment of products and programs to the account with the intent to achieve excellence in client satisfaction.

Essential Duties & Responsibilities

The Operations Lead will act as a single point of contact and has full accountability of these sites with focus on:
  • Inspire a strong culture of” Safety First” and seek to exceed safety initiatives to ensure a safe workplace.
  • For that all CBRE service delivery comply with our client’s quality processes and ensure that CBRE participate in any site quality audits
  • Ensure that all sites have implemented GWS QHSE processes and remain in compliance ...
Raphael Pèrez

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